Privacy Policy – Jiffix App
Effective Date: 28/OCT/2025
At Jiffix Integrated Services (“Jiffix”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile applications — including the Jiffix Customer App, Jiffix Vendor App, and Jiffix Rider App (collectively, “the App”).
1. Information We Collect
We may collect and process the following types of data:
Personal Information: name, phone number, email, and delivery address.
Location Data: to enable delivery tracking for customers and riders.
Device Information: device ID, IP address, and app usage analytics.
Payment Information: handled securely by our payment partners (e.g., Paystack, Stripe). Jiffix does not store your full card details.
2. How We Use Your Information
We use the collected data to:
Provide and improve our delivery services.
Match orders with nearby vendors and riders.
Enable communication between customers, vendors, and riders.
Send notifications and updates related to orders.
Ensure compliance with local laws and platform security.
3. Sharing of Information
We may share information with:
Vendors and riders for order fulfillment.
Third-party service providers (e.g., payment gateways, analytics tools).
Law enforcement when required by applicable laws.
We never sell your personal data.
4. Data Retention
We retain personal information only as long as necessary to fulfill orders, meet legal obligations, or resolve disputes.
5. Security
We use industry-standard security measures to protect your data. However, no online platform is 100% secure, so we encourage users to keep login details confidential.
6. Your Rights
You can:
Request to access or delete your personal data.
Update your account information in the app.
Withdraw consent to certain data uses.
7. Children’s Privacy
Jiffix does not knowingly collect data from individuals under 18 years of age.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 jiffixng@gmail.com